Carlcare is an after-sale service centre of Transsion holdings which is the parent company of three major smartphone brands in Nigeria. These smartphone brands include Tecno, Infinix and Itel.
In this article, we will be discussing carlcare customer care services as well as providing various means through which a customer of the aforementioned smartphone brands can get in touch with them in Nigeria.
Contact Carlcare Services in Nigeria
If you have a Tecno, Itel or Infinix smartphone then chances are, you’ve already come across the carlcare app on your smartphone before. The app contains some information on how to get in touch with them.
However, if the app isn’t on your smartphone, just stick around and we’ll provide a link to download it.
Carlcare provides lots of different services to itel, Infinix and Tecno smartphone owners. Some of which includes repairs on damaged smartphones, warranty check on a smartphone, software related issues and much more.
They also sell smartphones from the aforementioned three smartphone brands as well as sell smartphone accessories to go with it.
You should also know that repairs are usually free if your device still has a warranty. If not, then you might have to pay a small fee for the repairs which will be carried out by certified professionals.
You can equally swap your old device for a new one at any Carlcare branches in Nigeria
Now that we know a little bit about what carlcare is and the kind of services they offer, let’s go ahead and find out how you can contact them, their addresses and other ways to get in touch with them.
Carlcare Website in Nigeria
First off, we’ll be starting the list off with their website which is www.carlcare.com/ng, in which you can type in your IMEI number and have it pull up details about your smartphone.
You can use it to check your warranty status, the make and model of your phone and much more.
Contact Carlcare Service Centres & Customer Care Numbers
Next up is their service centres which spread across the country alongside their individual phone numbers to get in touch with each respective service centres in each state.
Lagos State
- No. 5, (Municipal No7) Oba Akran Avenue, Ikeja, Lagos
Phone Number: +23480022752273, 08138615848 - Email Address: service.ng@carlcare.com
- Nexcare LimitedNo.4, Oremeji Street, Ikeja, Computer Village, Lagos, Nigeria
- Address: 2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria
Phone Number: +2349036003533 - Address: No 55, Kofo, Abayomi Avenue, Apapa, Lagos State, Nigeria
Phone Number: +2348091339530 - Address: Ground and 1st Floor, No.1205 Ahmodu Ojikutu Street, off Bishop Oluwole Street, Victoria Island, Lagos, Nigeria
Phone Number: +2348066153123/9039209279
Abuja
Address: 1st Floor, NO.16 Gwani Street(near King’s Care Hospital), Off IBB Way, Wuse Zone 4, Abuja, FCT, Nigeria.
Phone Number: +2348181176195
Anambra State
Address: 1st Floor, 44B New Market Rd, Onitsha, Anambra, Nigeria
Phone Number: +2348177250277
Rivers State
Address: 2nd Floor, No.17 Rumuobikani, Trans-amadi Rd, Part-Harcourt, River, Nigeria
Phone Number: +2348181700046, +2348181700074
Kano State
Address: 1st Floor, NO.32 Beirut Rd, Kano Contact, Kano, Nigeria
Phone Number: +2348096969680
Kaduna State
Address: 3rd Floor, G5/F6 Ya Ahmed House, Ahmed Bello Way, Kaduna, Kaduna, Nigeria
Phone Number: +2349095724673
Edo State
Address: No.5-7, Isekhere Street, Off Ibewe Rd, Ring Rd, Benin City, Edo, Nigeria
Phone Number: +2348172951002
Oyo State
Address: 1st Floor, Alpha and Omega Building, Queen Elizabeth Road, Mokola, Ibadan, Nigeria
Phone Number: +234 9099093018 +234 8172005296
Kwara State
Address: 2nd Floor, Ostrich Bakery Building, 155 Ibrahim Taiwo Rd, Ilorin, Kwara, Nigeria
Phone Number: +2349092961418
Imo State
Address: Ground Floor, No.20 Mbonu Ojike street, Ikenegbu, Owerri, Imo, Nigeria
Phone Number: +2349081941110/9081941111
Sokoto State
Address: Rm 2, NO.39 ABDULAHI FODIO Road, Block 2, Sokoto, Sokoto, Nigeria
Phone Number: +2348036612047
Abia State
Address: 1st floor, No.192 Azikiwe Road, Aba, Abia, Nigeria
Phone Number: +2348022914100, 08097597033
Akwa Ibom State
Address: 2nd Floor, 18 Ikot Ekpene Road, Tecno Exclusive Ezegold, Uyo, Nigeria
Phone Number: +2349059999525/09098000719
You can check if Carlcare centre is available in your city, by heading to the Carlcare app or website.
How to Contact Carlcare Customer Care Centres in Nigeria
Carlcare On Social Media
Carlcare is also on social media and you can contact them on Facebook at CarlcareServiceNG or tweet at them @CarlCareNigeria on Twitter. You can also send them a mail at Service@Carlcare.com or send them a DM on Instagram @Carlcare_Service
