StarTimes customer care service Contact, Phone Number and Email Address

Hi, I recharged basic yesterday
I started watching and I saw that it was only Nova that was showing
I complained to the person who I recharged from and she said it was because the last time it was Nova I recharged
I tried calling the customer care and they ended up wasting my credit
Please what can I do

Please I recharg my startime on 20/10/2020 that on Tuesday but till now it is not active and I don’t know why please help
The amount recharged is 900
Smartcard number 02145845939 I recharg true momo and the money is diducted

You people becoming a nuisance with your services. you know reaching your customer care services we use Airtime and we are charged but u give us your stupid computer system to consume our airtime and it finisher minus us getting help. Do you think we have factory of money to just waste on your fake systems.

My name is fatima Adamu Pls I recharged my stertimes since yesterday but the subscription didn’t enter received 10/6/20 card number is 01831010424 quick teller number1157900007373827,reg is successful,from Union Bank,Nova 900,

Please check and confirm my monthly subscription with the following details:
Phone No:07033162626
Amount :1300
Time : 7:56pm
Pin number 02110286112
Ref:1157900002635922
Bank :Union Bank.
I don’t know what is going on and I can’t understand, please confirm my recharge, thanks.

i recharged my startimes this month but i can’t remember the exact date i made the payment all of a sudden they cut me off what supprises me is that i recharged two account on that same day one is working the other stopped viewing they said i should recharge but is not up to a month i made the payment. plzzz i need help
smart card no: 01831343367
acct name: onochie lucy
i made the payment of 1,400 which is basic

i recharged my startimes this month but i can’t remember the exact date i made the payment all of a sudden they cut me off what supprises me is that i recharged two account on that same day one is working the other stopped viewing they said i should recharge but is not up to a month i made the payment. plzzz i need help
smart card no: 01831343367
acct name: onochie lucy

Sir,
I subscribed to Basic Bouquet for 1,300 naira last night but for the past 24 hours I can not access your services.
All it shows is no signal and all cables are properly placed.
Pls assist.
My Id is 01831401046
Thanks,
Rasaq Mojeed

Olushola Akeju says
September 9, 2019 at 5:49 pm
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I recharged BASIC BOUQUET for 1month 1400 since saturday thro my first bank acct, uptil now nothing is showing,my smart card number is 01467270076 and my phone number is 08060180070

My name is posu Oluwakemi I am OPAY agent I do subscribed Startime for my customers ..I subscribed Startime decoder nos 02027472686 last week and they have been watching it suddenly last night it went off without showing again…WHAT CAN I DO PLEASE?

Good afternoon, I made payment of 1300 into a startimes account on 24th of last of month only to see the subscription stop working this morning…01831449704,and the receipt ID 561388235679…name on the account Mrs OKe

Company name,skyplus ventures LTD
OKE037
Smartcard number,01831226360
My demo is cannel why pls,

Sir,
I subscribed to Basic Bouquet for 1,300 naira last night but for the past 24 hours I can not access your services.
All it shows is no signal and all cables are properly placed.
Pls assist.
My Id is 01467221725.
Thanks,
Bello Musharraf

I subscribe since on the 5th and it’s still saying i ave not subscribe my smartcard number is 02027327393 ogochukwu nkemakolam

i recharged my startime since morning, it hasnot shown the iuc no is 01467272883. pls do it.

i paid online whit diamond bank i call them they say it was successful but i call startime you guys said nothing is paid you will need to send me my statement please

I subscribed to my Startime decoder since last week Wednesday but it is not showing. The amount is #1300.REF.140474920080.My Smart card number is 02110941991.

I paid on my startime with smart card number 02139315032, and it is not showing

Pls I subscribe to my startime this morning and is not working what will I do

Good day Sir/madam.
l am Femi Fawole, with startimes decoder no: 02139300045 – 6.
i subscribe 1,900 Naira last week but my decoder was block and l was told to contact the startime office.
Lastly, some of the station like ST yoruba, Orisun, and all the Nigerian News channel is not showing.
Please help.
Femi
08036719619

Its two weeks now since I bought Startimes decorder but only viewing aderts at channell 99; what next for me to enjoy viewing program channels ? I went to the dealer to give back the decorder but refused to accept. Help me . Iam so frastrated.

PLEASE SIR
I MADE A MISTAKE IN SUBSCRIPTION FOR BASIC AT #1300 ON 11-6-2018
I AM A DEALER. I MADE A MISTAKE AND PAID IN FOUR MONTH IN TO THIS ACCOUNT 02110143504 WHY THE PERSON PAID FOR A MONTH AND I HAVE CALLED THE PERSON TO INFORM HIM STILL NO RESPOND. PLEASE I WANT TO TRANSFER BACK THE MONEY IN TO MY ACCOUNT PLEASE
DEALER NAME: C.J SAT COMMUNICATION
DEALER CODE: EN28026
DEALER PHONE NUMBER: 08064097858
PAYMENT ID: 150181273
150181263
150181301

I PAID MY DAILY SUBSCRIPTIONS BY PAYING sh.50 ON 25th JUNE 2018 ACC NO.01801728104 BUT THERE IS NO RESPONSE I NEED HELP ON THIS PLZ

Hi startimes, am sekyanzi ibrahim here in uganda mbarara i am using a decoder whose card number is 02036761639
Its on Nova Bouque i want to change it to Basic bouque
I need yo help on that, thanks

I had made my monthly subscription for basic bouquet at #1300 on 13th June 2018, at Oba Adesida rd office beside Arowolo complex Akure, to my suprise all the channel i suppose to see such as Orisun, Star Yoruba, kungful etc are no more there, kindly help me to rectify it.,
my card NO: 02110602393
my name: Ajimo Abiodun
Phone No: 08032171349

My name is Akinwumi Hezekiah from Akure. I bought a decoder in your Akure office. last week thursday. but till now I have not enjoy it for days. When I called the office. I was told they are updating it. but the problems still persist. the most challenges I have after the update my access to some stations was denied. so please what am I to do to increase the channels I can access? kindly respond because they have stop picking my call from the office .

I subscribed for Startimes ON yesterday. I have not been able to view any sport channel. Pls kindly rectify

I recharged my startimes #1,300 since yesterday and not able to view anything. My name is Azubuike Isiguzo, my card number is 01467067155 from Warri.

I made payment of 1,300 for Basic through online from my gtbank and I’ve not been able to view anything for over 1hr now. Please find below my details: my name is SALIHU LUKMAN, Decoder number:02146605444, payment reference number 1014m0315272.Thanks as I wait patiently for your quick respond.

Yakubu hussaini is my Name Today 19/05/2018 I made on-line payment of NGN 1300 for 02027762682 and was successfully. Ref: 10942558260076 and it was a wrong startimes number. the correct startimes number is 02027762685, Thanks.

correct

MY Name IS IBRAHIM A. iBRAHIM
I brought your product since 2015 and I have not use it even once
How should I activate it?

my name is sarki abubakar, i made a payment and is successful and is not working, Payment made for NGN900.00 Fee 100.00 to Quick Pay .Available Balance: NGN1046.28 Reference: Financial Transaction ID 54169332 Thank You for using DYA.monds account

I have made my monthly payment acct 0012063225 amt 1300 Jackson apia Gtbank mob money remittance staus of 1300 ,payment reference 02146500697,737 check out date 14 _04_18 Time . 5:5,pm
merchant o-star time subscriber payment amt 1300 customer Jackson apia ref 18655 . 07068356433

Comment Text*I have researched my decoder since morning today 11/4/18 but no access was written on my TV.
l subscribed #1300 online from my access bank acc no 0699903727
card no 02110512690

Comment Text*I researched this morning #1300 monthly subscription online through access bank acc number 0699903727
card no 02110512690 and it was successful. My name is Adetule Samuel Dada

I subscri on my startime since last week but nt show payment was done online

Comment Text* I has made my monthly subscription for basic at #2600 this morning, that is 20/3/18 at 11:24h through online but all the channels didn’t show. my name is NANFA YAKUBU. phone no 07065948564, acc no 2036764792. bank: UBA. Ref:12241452878965.

Comment Text*i rechang my decoder yesterday still now he never Come Up from my account pls help me call my bank

Are u still change old startimes…And how much

Comment Text*I had made my monthly subscription for basic at #1300 it was yesterday night, through online.
My name is olanrewaju olaide.
Phone no:(08032180393).
Card no: (01831555543)
Recharged by: salawu wosilatu ibiwumi
Acc no: 3100449179.
Bank: First bank
Ref: Startimes Payments payment of NGN 1,300.00 for 01831555543 was successful. REF: 10942546326086

I had made my monthly subscription for basic at #1300 this afternoon, that is 19/12/2017 at about 01:09pm through online. But I have not gotten the confirmation text and the channels are not working. Please check and confirm it for me.
Below are the details;
My name: Wisdom Amos
Phone no: 08067535722
Card no: 01467107846
Recharged by: Amos Ifiokobomg Monday
Account no: 0606212026
Bank: FCMB
Ref: 02YS85133A00971
Thanks.

I had made my monthly subscription for basic at #1300 this afternoon, that is 19/12/2017 at about 01:09pm through online.
My name is Wisdom Amos.
Phone no:(08067535722).
Card no: (01467107846)
Recharged by: Amos Ifiokobong Monday
Acc no: 0606212026.
Bank: FCMB
Ref: 02YS85133A00971